An Astelia solutionby industry
Retail: customers who come back.
Orders tracked and quick answers, without re-typing.
Orders and returns assistantSingle customer recordCart or B2B quote follow-up
Interactive demo · Retail & e-commerce
Try your CRM: everything is clickable.
What changes
Today
- Repetitive questions about shipping, returns, availability.
- Orders re-typed into a spreadsheet.
- Customers never contacted again after a first purchase.
With Astelia
- Orders and returns assistant
- Single customer record
- Cart or B2B quote follow-up
Your questions
Can the assistant see my orders?
If your platform allows it, it can give an order's status from its number. Otherwise, it points to the carrier's tracking.
What about seasonality (sales, holidays)?
The knowledge base updates in a few minutes; it's included in the support.
Not sure where to start? 30 minutes, and it all becomes clear.
Victor replies within one business day“Let's look at your case together.”